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Consultation Services for Foreign Residents

Comprehensive Consultation Services

UCIA provides comprehensive consultation services for foreign residents in need of assistance at both the International Plaza and the City Hall. Consultation is available in Portuguese, Spanish, Chinese, Thai and English.
For the consultation schedule, please see the table below. Consultation by phone is also accepted.

International Plaza
Language Days Times
Portuguese Mondays 4th Sun. (appointments are necessary) 15:00 - 18:00
Chinese Tuesdays
Thai Wednesdays
English Fridays
Consultation Counter, Utsunomiya City Hall (2nd floor)
Language Days Times
Portuguese Thursdays 9:00 - 12:00
14:00 - 17:00
Chinese 2nd Thursday of the month ※ 9:00 - 12:00
Thai 14:00 - 17:00

※ 3rd Thursday if the day falls on a national holiday

Counselors listen actively to each client's questions or concerns to assist them in finding a solution to their problems. Confidentiality is maintained. Feel free to come and seek advice.

Consultation with Administrative Scriveners

Administrative scriveners address questions about visa status, nationality, naturalization and so on once a month. Please call ahead to make an appointment (Tel.028-616-1564).

Place: International Plaza
Days/ Times: 3rd Monday of the month (4th Monday if the day falls on a national holiday)
15:00 - 17:00

Consultation Services of Other Organizations in Utsunomiya City

The following are consultation services regarding tourism, visa (residence) status, employment, spousal violence and so on.

Tochigi International Association (TIA)
※ Denotes that appointments are necessary.

  Inquiries Days/ Times Language
General Consultation Tel.028-627-3399
Honcho 9-14
Tue. - Sat. 9:00 - 16:00 English, Spanish Portuguese For other languages, contact TIA.
Mental Health Consultation (※) 1st & 3rd Tue. 15:00 - 16:00
Legal Consultation (※) 1st Tue. 10:00 - 12:00
Consultation on visa status, nationality, etc.(※) 2nd Wed. 10:00 - 12:00
Organization Inquiries Days/ Times Language
Utsunomiya Tourism Center Tel.028-636-2177
(JR Utsunomiya Sta.)
7 days a week 8:30 –20:00 English
<Visa Status>
Organization Inquiries Days/ Times Language
Tokyo Immigration Bureau
Utsunomiya Office
Honcho 4-15 1F
Mon. - Fri. 9:00 - 12:00
13:00 - 16:30
Organization Inquiries Days/ Times Language
Job Placement Services for Foreigners, Hello Work Public Employment Security Office Tel.028-623-8609
Ekimae-dori 1-3-1 2F
Mon. - Fri. 8:30 - 17:00  
Mon.& Wed.& Fri. 13:00 - 17:00 Spanish
Tochigi Comprehensive Support Center for Job Seekers Tel.028-600-4071
Ekimae-dori 1-3-1 1F
Tue.& Fri. 10:00 - 17:00 Portuguese
Thur. 9:00 –16:00 Spanish
Consultation Services for Foreign Workers, Tochigi Labor Bureau Tel.028-634-9115
Akebono-cho 1-4
Mon. & Thur.
(excl. 2nd & 4th Thur.)
8:45 - 12:00
13:00 - 16:30
<Spousal (Domestic) Violence>
Organization Inquiries Days/ Times Language
Utsunomiya City Counseling
and Support Center for
Victims of Spousal Violence
Akebono-cho 7-1
(inside Counseling Office for Women)
Tue. - Sat. 9:00 - 17:00 Japanese
Gender Equality Promotion
Division, City of Utsunomiya
Asahi 1-1-5
(City Hall 9th floor)
Mon. - Fri. 8:30 - 17:15 Japanese
Consultation Services,
Tochigi Prefectural Gender
Equality Promotion Center
Nozawa-machi 4-1
Mon. - Fri. 9:00 - 20:00 Japanese
Sat. & Sun. 9:00 - 16:00
Consultation Services,
Tochigi Prefectural Police
Tel.028-627-9110 or
7 days a week 24 hours a day Japanese