

The Utsunomiya City International Association (UCIA) provides multilingual general consultation services for foreign residents in need of assistance at the International Plaza and the city office alike. Available languages are English, Portuguese, Spanish, Chinese, Thai and Vietnamese. Our counselors attentively listen to your uncertainties and concerns to work with you to find solutions to your challenges. The information you provide will not be disclosed to any other party. So please feel reassured to come and talk to us. For the consultation schedule, please see the table below. Consultations by phone are also accepted.
| Language | Days | Hours | |
|---|---|---|---|
| Spanish | Monday | 4th Sunday (Reservation required) |
15:00-18:00 |
| Vietnamese | 1st and 3rd Monday | ||
| Portuguese | |||
| Chinese | Tuesday | ||
| Thai | Wednesday | ||
| English | Friday | ||
| Language | Days | Hours |
|---|---|---|
| Portuguese | Thursday | 9:00-12:00 14:00-17:00 |
| Spanish | ||
| English | 9:00-12:00 | |
| Thai | 1st Thursday | 14:00-17:00 |
| Vietnamese | 2nd Thursday | |
| Chinese | 3rd Thursday |
The following consultation services are available with regard to tourism, immigration procedures, employment and domestic violence, among others.
| Where to consult | Inquiries | Days and Hours | Language |
|---|---|---|---|
| Tourist Information Center |
Phone: 028-636-2177 1-23, Kawamuko-cho (within JR Utsunomiya Station) |
7 days a week, 8:30–20:00 |
Equipped with a multilingual translation tool |
| Where to consult | Inquiries | Days and Hours | Language |
|---|---|---|---|
| Tokyo Immigration Services Bureau Utsunomiya Branch |
Phone: 028-600-7750 2-1-11, Obata |
Monday through Friday, 9:00–16:00 |
English |
| Where to consult | Inquiries | Days and Hours | Language |
|---|---|---|---|
| Hello Work Utsunomiya Ekimae Plaza Employment Services for Foreigners |
Phone: 028-623-8609 KDX Bldg. 2nd floor, 1-3-1, Ekimae-dori |
Tuesday and Friday, 11:00–17:30 |
English Chinese |
| Tochigi Labor Bureau Consultation Services for Foreign Workers |
Phone: 028-634-9115 1-4,Akebono-cho | Monday through Friday, 9:00–12:00, 13:00–16:30 |
Portuguese Spanish English |
| Where to consult | Inquiries | Days and Hours | Language |
|---|---|---|---|
| Utsunomiya City Counseling and Support Center for Victims of Spousal Violence |
Phone: 028-635-7751 7-1,Akebono-cho | Tuesday through Saturday, 9:00 – 17:00 |
Japanese |
| Tochigi Prefectural Gender Equality Promotion Center Consultation Services |
Phone: 028-665-8720 4-1, Nozawa-machi |
Monday through Friday, 9:00 – 20:00; Saturday and Sunday, 9:00 – 16:00 |
Japanese |
| Tochigi Prefectural Police Consultation Services |
Phone: 028-627-9110 or #9110 |
24 hours a day | Japanese |
| Where to consult | Inquiries | Days and Hours | Language |
|---|---|---|---|
|
Tochigi International Association(TIA) General Consultation Services |
9-14, Honcho, Phone: 028-627-3399 | Tuesday through Saturday, 9:00 – 15:30 | English Spanish Portuguese Vietnamese ※The following languages are available upon request. Chinese Thai Tagalog Nepali Indonesia Sinhalese |
| Mental health counseling (Reservation required) | Once a month | ||
| Legal counseling (Reservation required) | 1st Tuesday 10:00 – 12:00 | ||
| Consultation regarding immigration, residency, and nationality procedures (Reservation required) | 2nd Wednesday 10:00 – 12:00 |